Terms Of Use

Effective Date: 10 Oct 2025
Website: https://www.niakaa.com
Operated by: Adkat Healthcare
Registered Address: RTG-29, Royal Tower Market, Shipra Suncity, Indirapuram, Ghaziabad – 201014
Email: care@niakaa.com

1. Introduction

Welcome to Niakaa.com, an online pharmacy and healthcare platform operated by Adkat Healthcare (“we”, “us”, “our”).
By accessing or using Niakaa.com, you agree to comply with these Terms and Conditions. If you do not agree, please discontinue using the website.

2. Eligibility

You must be at least 18 years old to use this website. By using Niakaa.com, you confirm that you have the legal capacity to enter into this agreement and comply with all applicable laws.

3. Account Registration

You may be required to create an account to place an order. You agree to:

• Provide accurate and up-to-date information.

• Maintain the confidentiality of your account credentials.

• Take responsibility for all activities under your account.

4. Prescription Medicines

For medicines that require a valid prescription:

• You must upload a valid prescription issued by a registered medical practitioner.

• We reserve the right to verify prescriptions and cancel orders that do not comply with applicable laws.

5. Product Information and Pricing

• Product descriptions are for informational purposes only.

• Prices are subject to change without prior notice.

• In case of typographical or pricing errors, we reserve the right to cancel the order and issue a refund.

6. Orders and Delivery

• Orders are processed only after successful payment and prescription verification (if required).

• Delivery timelines are estimates and may vary by location and stock availability.

• We are not liable for delays due to courier partners or external factors.

7. Payments

All payments must be made through approved payment gateways available on Niakaa.com.
In case of payment failure, the order will not be processed.

8. Cancellation

Orders can be cancelled before dispatch. Once shipped, cancellation requests will not be accepted.

9. Returns and Refunds

Returns are accepted only if:

• The wrong product was delivered,

• The product is damaged or defective, and

• The request is made within 48 hours of delivery.

Please refer to our Refund & Return Policy for more details.

10. Intellectual Property

All content, including text, images, graphics, and trademarks on Niakaa.com, are owned by Adkat Healthcare. Unauthorized use or reproduction is prohibited.

11. Limitation of Liability

Adkat Healthcare shall not be liable for any damages arising from:

• Use or inability to use our services,

• Delays, inaccuracies, or product issues beyond our control.

12. Governing Law

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of courts in Ghaziabad, Uttar Pradesh.

13. Contact

For any queries regarding these Terms, contact:
📍 Adkat Healthcare, RTG-29, Royal Tower Market, Shipra Suncity, Indirapuram, Ghaziabad – 201014
📧 care@niakaa.com